1. What is the difference between a basic wash and a full detail?
A basic wash focuses on surface cleaning, while a full detail offers deep cleaning, paint protection, interior restoration, and a complete rejuvenation of your vehicle.

2. How long does a detailing service take?
Timing depends on the service package, vehicle size, and the vehicle’s condition. Each package on our Packages page has a minimum time frame of how long each Package should take.

3. Do I need an appointment?
Yes, services are by appointment only to ensure we dedicate the necessary time and attention to each vehicle. Feel free to contact us if you need an emergency detail - if we are available, we’ll be there to help.

4. Where do I go to get my car detailed?

We are 100% fully mobile. We come to you! Whether it be in your driveway or in the parking lot of your job during work hours, we’ll be there. No travel fee charged for addresses up to a 7 mile radius of zip code 20180. Each mile after that will incur a $.50 fee.

5. How far in advance should I schedule?
We recommend booking 1–2 weeks in advance. For fleet services or special occasions, please allow a minimum of 14 days' notice.

6. What should I do to prepare my vehicle before the appointment?
Please remove any personal belongings to allow us full access to all areas for a thorough and efficient service.

7. Can I purchase a detailing service as a gift for someone?
Absolutely. We offer the opportunity to purchase services on behalf of others. Please mention this when you fill out the contact form, and we’ll assist you with the details.

8. What products do you use?
We use only premium, professional-grade products that are safe, high-performance, and designed to protect your vehicle’s finishes.

9. What is your payment policy?
To confirm your booking, a deposit invoice totaling 50% of the service cost will be sent to you. The remaining balance will be invoiced and due 24 hours prior to your scheduled appointment.

We accept electronic payments for deposits, including Zelle and Apple Pay. For the final balance and gratuities, we gladly accept cash as well as electronic payments.

10. What is your cancellation or rescheduling policy?
We kindly request a minimum of 48 hours' notice for cancellations or rescheduling to best accommodate all clients. Cancellations made at least 48 hours in advance will receive a full refund. Cancellations within 48 hours of the appointment are subject to a 20% service fee.